Solutions · e-commerce
Business automation for e-commerce.
We automate what your store repeats: order questions, supplier follow-up, winback. Your team keeps the brand. Agents take the queue.
What repeats in e-commerce
- “Where is my order?”Order lookup answered in chat and email automatically.
- Supplier delays found latePO tracking with delay alerts and reorder suggestions.
- One-time buyersReview requests and winback timed per segment.
Ready-made
Bundles for e-commerce
Start with one. Each runs on the pancake foundation, so the next one plugs into the same data and permissions.
Order support
Where is my order, answered automatically.
- Order lookup in chat and email
- Returns and exchange flow
- Hand-off to a person by rule
Supplier follow-up
Purchase orders that chase themselves.
- PO status tracking
- Delay alerts
- Reorder suggestions
Review and winback
Post-purchase sequences.
- Review request timing
- Winback offers
- Customer segments synced
Agents
The agents that usually join a e-commerce team
Each one works a queue your people used to work by hand, and hands back anything outside its rules.
- Order support agent
- Returns agent
- Supplier follow-up agent
- Review agent
- Winback agent
Integrations
Connected to what e-commerce already run
Official APIs where they exist, partner connectors where they do not, and a custom integration when neither fits.
- Shopify
- WooCommerce
- Stripe
- Shipping carriers
- Email and SMS